Submit a Ticket
Request a Refund
Cancel Automatic Renewal
How do I enter my License key?
What is a License Key?
The License Key is a code that is generated for the purpose of registering and activating the full list of features of a product. The License Key for our products consists of 16 characters that are in the 4x4 form (xxxx-xxxx-xxxx-xxxx). Once you receive a License Key, you should insert it in the designated area of the product activation window. Below you can see the instructions on how to do so:
If Optimizer Pro has not already been installed on your PC, please follow these instructions:
How to install Optimizer Pro and/or Driver Pro?
How to get a refund?
PC Utilities Pro has a 60-day money back guarantee in full effect for all orders.
If you are not satisfied with your purchase, just let us know and we will be happy to provide you with a full refund.
Please note that a refund may only be given upon request via email or chat within 60 days of purchase.
How to cancel Automatic Subscription/Renewals?
I never received my License Key(s)
Experience tells us that sometimes our e-mails may end up in the Spam folder of our customers' mailbox by default. Therefore, please check your Spam folder for the e-mail with your receipt. You should have received 2 confirmation e-mails immediately after completing your purchase.
If you purchased our product, but never received your License Key(s), please send an email to: firstname.lastname@example.org for immediate assistance.
Also, if you are unsure whether you successfully purchased our product, feel free to contact us via e-mail at: email@example.com and we will check your purchase status for you.
PC Utilities Pro's 60-day money back guarantee is in full effect for all orders. Your satisfaction is our #1 goal. If you are not satisfied with your purchase, just let us know and we will be happy to provide you with a full refund.
For any payment related issue,
please contact us at:
Feel free to contact a technical support specialist if you need any assistance or general IT support.
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