PC Utilities Pro has a 60-day money back guarantee in full effect for all orders.
If you are not satisfied with your purchase, just let us know and we will be happy to provide you with a full refund.
Please note that a refund may only be given upon request via email or chat within 60 days of purchase.
Experience tells us that sometimes our e-mails may end up in the Spam folder of our customers’ mailbox by default. Therefore, please check your Spam folder for the e-mail with your receipt. You should have received 2 confirmation e-mails immediately after completing your purchase.
If you purchased our product, but never received your License Key(s), please send an email to: [email protected] for immediate assistance.
Also, if you are unsure whether you successfully purchased our product, feel free to contact us via e-mail at: [email protected] and we will check your purchase status for you.
What is a License Key?
The License Key is a code that is generated for the purpose of registering and activating the full list of features of a product. The License Key for our products consists of 16 characters that are in the 4×4 form (xxxx-xxxx-xxxx-xxxx). Once you receive a License Key, you should insert it in the designated area of the product activation window. Below you can see the instructions on how to do so:
If Optimizer Pro has not already been installed on your PC, please follow these instructions:
If this happens, please take a screenshot of the pop up and send it to: [email protected] .
After completing your purchase, you should have received 2 emails, one for confirmation and one for activation. In your Product Activation email, you will find your License Key(s).
Make sure you are in fact entering the ‘License Key’ and in the proper location (NOT the receipt number / Order ID number).
Here is some insightful information regarding the License Key:
Bear in mind that the License Key is case sensitive and that dashes are obligatory.
If you are still having difficulties trying register your product, send an e-mail to: [email protected] , to receive full assistance.
If Optimizer Pro is not installed on your PC, please follow these instructions:
To prevent Optimizer Pro from erasing your passwords on websites you visit, follow these steps:
This means you need to activate your software product.
Follow the steps below in order to activate your Optimizer Pro software:
Please make sure that all other programs are closed before starting your next Scan and Repair.
Note: Optimizer Pro cannot fix items that are being used by other programs simultaneously. Again, make sure to close all other programs before Scanning and Repairing your PC.
We advise you to Uninstall Optimizer Pro and Re-install it again by following the steps below:
To Uninstall Optimizer Pro
To Download and Re-Install Optimizer Pro:
We must assure you that our software cannot interfere with your browser performance.
However, we suggest trying the following:
Click Tools, and then Click Manage Add-ons.
Under Show, Click All Add-ons, and select the Add-on you want to turn off.
Click Disable, and close the window.
Reset Internet Explorer settings: Close all Internet Explorer windows currently open > Open the desktop > Click the Internet Explorer icon in the taskbar.
Click the Tools button and select Internet Options.
Click the Advanced tab and Click Reset. In the Reset Internet Explorer Settings dialog box, Click Reset.
When Internet Explorer finishes applying the default settings, Click Close and OK.
Please take note: You’ll need to restart your PC for these changes to take effect.
If you could not find Optimizer Pro, please follow these instructions:
We recommend you Uninstall Optimizer Pro and Re-install it again using the steps below:
To Uninstall Optimizer Pro
To Download and Re-Install Optimizer Pro:
Here’s how to install Driver Pro and where to enter your License Key:
Please see the suggestions below on how to resolve this issue:
Please Uninstall and Re-Install Driver Pro by following the steps below.
Download and Re-Install:
If that doesn’t work, please perform a System Restore in order to return your PC to its previous state, before the software was downloaded.
For more information about System Restore, follow these steps:
Please see our suggestions below for resolving this issue:
Please CLICK HERE to download Optimizer Pro.
If you want to uninstall our product, you have 3 options on how to:
Please note that in Windows Vista and Windows 7, you will find ‘Programs and features’, whereas in Windows XP, it is ‘Add/Remove program’, both are located in the Control Panel.
Please go to the folder where the file unins000.msg is located (Optimizer Pro folder in your Program Files):
Please CLICK HERE to download AutoSave.
Once the setup wizard is complete, you may be asked to restart your computer to finalize the installation.
PC Utilities Pro’s 60-day Money Back Guarantee is in full effect on all orders.
If you are not satisfied with your purchase, just let us know and we will review your request.
Please contact our Customer Support department at: [email protected] for more information.
Please check your ‘Spam’ folder. Your confirmation email with your License Key(s) and Instructions can sometimes be redirected to your email ‘Junk’ folder by default.
If not, please send an email to: [email protected] and our Customer Support agents will assist you.
We do offer refunds.
PC Utilities Pro’s Refund Policy: If for any reason you wish to request a refund on your purchase, you’re entitled to receive a full refund within 60-days from the original purchase date.
Our 60-Day Money Back Guarantee is in full effect on all orders.
You should have received 2 confirmation emails immediately after the purchase was made.
If you purchased our software, but never received your License Key(s), please send an email to: [email protected] for immediate assistance.
In order to access your purchase details, please visit here: Purchase Lookup .
You can find, access, and print your invoice from the above link, or view other details regarding your purchase. (Applicable for credit card purchases only.)
Unfortunately, transferring your License Key is not possible. You will need to purchase a new License Key to activate our product on another device.
To avoid any misunderstandings, this is clearly stated in our EULA .
Here, you will see that our products may be used and installed only by a single user on a single PC.
Therefore, the program cannot not be installed, displayed, shared, or used concurrently from the PC or on distinct PCs.
The Automatic Renewal option automatically charges an amount equal to or less than the current price of the software (plus applicable taxes) prior to the expiration of your product subscription to your credit card or debit card so you don’t have to worry about your product expiring. With the Automatic Renewal feature turned on, you will receive automatic updates for the software product you have purchased. Of course, you will be reminded via email before this renewal takes place (a few days prior to the charge).
Please take a look at the features that Optimizer Pro provides your computer:
Computer Clean up – Keep your PC clean, secure and running at its best performance by removing Junk Files, Privacy risks, Invalid files and more. Optimizer Pro detects temporary Internet files and folders, faulty shortcuts, visited Web pages and cookies that can be removed for faster performance.
Diagnostic Scan Reports – Detailed reports of the Quick Scan results provides the number of issues found in each category with an option to access a detailed analysis for each category. You can set the performance and optimization settings for the management of your Start Up programs.
Registry Error Tracking – Remove unnecessary items and maintain the health of your Windows registry to improve the overall performance of your PC and help prevent Windows from crashing.
Optimization and Memory Stabilization – Clear the unnecessary Start Up programs to free up memory and improve PC speed. Prevent your programs and browsers from freezing up due to low memory.
Backup and Restore Points Creation – With Optimizer Pro, it is very safe and easy to remove registry errors. However, if you wish to undo any or all changes, use the Backup and Restore Point feature.
Driver Pro automatically manages and updates all the various drivers on your computer.
The Driver Pro software scans your computer hardware devices for missing updates and provides a full list of all the drivers that need to be updated on your PC system. It then safely installs each driver update on your PC.
The 2 Year Upgrade option ensures that you receive all the latest software updates and options for the next two years. Do know that after the 2 year period is over, you can still use our products, yet you will no longer receive the updates for them.
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